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Tuesday, February 7, 2012

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SEO Monitoring And Tips

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In the real world, things go wrong. While we might all wish that everything we did was "fix once, stay fixed", that's rarely the case.
Things that were previously "not a problem"(TM) can become "a problem"(TM) rapidly for a variety of reasons:
  • someone changes something unrelated / without realising it would impact you or just screws up (e.g. deploying a staging version of robots.txt or an old version of a server config)
  • the world changes around you (there was a Google update named after a black and white animal a while back)
  • the technical gremlins gang up on you (server downtime, DDoS etc.)
In all of these cases, you'd rather know about the issue sooner rather than later because in most of them your ability to minimise the resulting issues declines rapidly as time passes (and in the remaining cases, you still want to know before your boss / client).
While many of us have come round to the idea that we should be making recommendations in these areas, we are too often still creating spectacularly non-actionable advice like:
  • make sure you have great uptime
  • make sure your site is quick
Today, I want to give you three pieces of directly actionable advice that you can start doing for your own site and your key clients immediately that will help you spot problems early, avoid knock-on indexing issues and quickly get alerted to bad deploys that could hurt your search performance.

1.Traffic Drop
Google Analytics has a feature that spots significant changes in traffic or traffic profile. It can also alert you. The first of these features is called "intelligence" and the second "intelligence alerts".
Rather than rehash old advice, I'll simply link to the two best posts I've read on the subject:
This is the simplest of all the recommendations to implement and is also the most holistic in the sense that it can alert you to traffic drops of all kinds. The downside of course is that you're measuring symptoms not causes so you (a) have to wait for causes to create symptoms rather than being alerted to the problem and (b) get an alert about the symptom rather than the cause and have to start detective work before paging the person who can fix it.

2.Uptime Monitoring

It doesn't take a rocket surgeon to realise that SEO is dependent on your website. And not only on how you optimise your site, but also on it being available.
While for larger clients, it shouldn't be your job to alert someone if their website goes down, it does no harm to know and for smaller clients there is every chance you'd be adding significant value by keeping an eye on these things.
I have both good and bad reasons for knowing a lot about server monitoring:
  • the good: we made a small investment in Server Density in May last year (and scored our only link from Techcrunch in the process)
  • the bad: we've been more enthusiastic users of our portfolio company's services than we might have hoped - some annoying server issues have resulted in more downtime for distilled.net than I care to think about. To add insult to injury, we managed to get ourselves hit with a DDoS attack last week (see speed chart below)
There are three main elements you might want to monitor:
  1. Pure availability (including response code)
  2. Server load and performance
  3. Response speed / page load time
Website availability
There are two services I recommend here:
  • Pingdom's free service monitors the availability and response time of your site
  • Server Density's paid service provides more granular alerting and graphing as well as tying it together with your server performance monitoring
Incidentally, you may not have noticed that Google rolled out site speed to all analytics accounts without the previously required change to the GA snippet so you can get some of this data from your GA account now.

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